Memphis Tours Portal Awarded EN ISO 9001:2015 Certification
Memphis Tours is proud to announce that we have officially been awarded the prestigious EN ISO 9001:2015 Certification of Quality Management Systems by TÜV Austria. This recognition represents a remarkable milestone in our 70-year journey in the travel industry and highlights our unwavering commitment to delivering world-class tourism services that meet the highest international standards of quality, safety, and customer satisfaction.
What does ISO mean in Travel?
ISO 9001:2015 is the globally recognized benchmark for quality management. For the travel industry, this means more than just compliance — it ensures trust, reliability, and excellence at every step of the traveler’s journey. From personalized itineraries and seamless logistics to safety protocols and customer support, this certification guarantees that Memphis Tours operates with consistency, efficiency, and continuous improvement, giving our travelers the confidence that their journeys are in the best hands.
With this recognition, Memphis Tours strengthens its role as a leading travel agency in Egypt and across the globe, proving that our systems, operations, and team are structured for utmost efficiency and effectiveness. Our travelers can now enjoy even greater confidence, knowing that each journey is carefully designed to meet the highest standards of quality.
Next Steps for Memphis Tours
Obtaining certification to ISO 9001:2015 is only an initial step. We are committed to:
- Further certifications: such as ISO 45001:2018 for Occupational Health & Safety.
- Expanding our global destination offerings.
- Continuing investment in staff training, digital innovation, and sustainability practices.
With every step along the way, our goal remains the same: to create seamless, culturally rich, and unforgettable journeys for every traveler.